Intercom Test Workspace

Automatic background refresh from court records — what gets updated and how often.

How Gaveli keeps your cases up to date

Use the Refresh from Court button to pull the latest record on demand.

Refreshing a case manually

Read the Sync Health panel and what Failing, Never Synced, and Sync Disabled mean.

Understanding Sync Health

Control automatic case refresh for your firm.

Turning auto-sync on or off

Why a case can be checked without changing, and how to read these timestamps.

"Last checked" vs "Last updated" — what's the difference?

Troubleshoot disposed cases, temporarily unavailable court records, and manually-entered matters.

Why isn't my case updating?

Jason Praful

Ensuring your cases are always updated and healthy

Keeping Cases Up to Date

Find answers and get help from Intercom Support and Community Experts

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Create your workspace and invite the people you work with.

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Build your first workflow and watch it run end to end.

Ship something

Connect the tools your team already uses to bring data in.

Connect your stack

A quick lap of the product so you know where everything lives.

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This prototype demo is aware that you are reading “{title}”. It can point you back to the current article, but a production article-aware Fin contract is still follow-up work.

Prototype article-aware answer

Because you already asked about invitations, this prototype demo can add the follow-up: use the role selector before sending each invite to limit access to the teammate responsibilities.

Prototype role-limiting follow-up

This prototype demo suggests starting with your workspace profile, inviting the team members who need access, and then connecting the integrations you use.

Prototype getting-started answer

In this prototype demo, integrations are configured from workspace settings. Choose the integration, connect the account, and review the enabled permissions.

Prototype integrations answer

In this prototype demo, invite teammates from workspace settings, then choose the access each teammate needs before sending the invitation.

Prototype invite-team answer

This prototype demo does not have a scripted answer for that question yet. Try asking how to invite your team or open a source article. No production Fin API was called.

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