All CollectionsTroubleshootingTroubleshootingSolutions to common problems.JBy Jason and 1 other2 authors·5 articlesMy case details look wrong or outdatedRefresh from court and understand why some lookups don't change status.I can't find my case when searchingSearch tips and using manual entry as a fallback.I didn't get a hearing reminder emailCheck notification settings, advocate assignment, and the unassigned-hearings setting.Resetting your passwordUse the forgot-password flow to set a new password.Login and email-verification problemsFixes for common sign-in problems: verification emails, sign-in codes, passwords, passkeys, and invitations.