Intercom Test Workspace

Admins control whether the AI assistant is available to the firm and can keep an eye on usage, all from Settings → AI Features.

Use Enable AI Assistant to switch the assistant on or off for everyone in your firm. When it's off, members can't use the assistant and documents aren't processed for AI.

🖼️ Image slot — The AI Features settings page with the enable toggle and usage summary.

Decide whether uploaded documents are prepared for AI search automatically, or enabled individually. See AI document processing.

AI Usage This Month — total requests and tokens used by your firm.

Usage by Member — a breakdown so you can see who's using the assistant.

- AI Usage This Month — total requests and tokens used by your firm.
- Usage by Member — a breakdown so you can see who's using the assistant.

Your plan includes a monthly AI allowance; usage here helps you stay within it. See Gaveli plans explained for what's included.

Enable or disable the assistant for your firm, and review monthly and per-member usage.

Managing AI features (for admins)

Find answers and get help from Intercom Support and Community Experts

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Create your workspace and invite the people you work with.

Set up your account

Build your first workflow and watch it run end to end.

Ship something

Connect the tools your team already uses to bring data in.

Connect your stack

A quick lap of the product so you know where everything lives.

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This prototype demo is aware that you are reading “{title}”. It can point you back to the current article, but a production article-aware Fin contract is still follow-up work.

Prototype article-aware answer

Because you already asked about invitations, this prototype demo can add the follow-up: use the role selector before sending each invite to limit access to the teammate responsibilities.

Prototype role-limiting follow-up

This prototype demo suggests starting with your workspace profile, inviting the team members who need access, and then connecting the integrations you use.

Prototype getting-started answer

In this prototype demo, integrations are configured from workspace settings. Choose the integration, connect the account, and review the enabled permissions.

Prototype integrations answer

In this prototype demo, invite teammates from workspace settings, then choose the access each teammate needs before sending the invitation.

Prototype invite-team answer

This prototype demo does not have a scripted answer for that question yet. Try asking how to invite your team or open a source article. No production Fin API was called.

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Managing AI features (for admins)

Turn AI on or off

Automatic document processing

Usage